Sales Development Representative

At Paymentology, we’re redefining what’s possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.

Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of shared or dedicated processing instances. It's this global reach and innovation that sets us apart.

We’re looking for a Sales Development Representative to drive Paymentology’s growth by identifying, engaging, and qualifying potential clients across fintech, retail banking, and digital banking sectors. This role plays a critical part in researching key contacts, executing targeted outreach strategies, and building strong relationships with decision-makers to generate new business opportunities.

If you’re passionate about relationship-building, data-driven outreach, and making a tangible impact on global business expansion, this is your opportunity to thrive in a high-growth, innovative environment.

What you get to do:

• Identify and research key contacts and decision-makers at fintechs, retail banks, and digital banks within assigned territories.

• Conduct outreach via email, LinkedIn, and phone calls to initiate conversations with potential customers.

• Utilise HubSpot CRM and AI-driven outreach tools to track interactions, manage campaigns, and ensure timely follow-ups.

• Establish and nurture meaningful relationships with decision-makers to support long-term partnerships.

• Use a consultative sales approach to engage with prospects, understanding their needs and aligning solutions accordingly.

• Develop and maintain strong relationships with prospective clients, ensuring personalised, value-driven interactions.

• Act as a trusted advisor, educating clients on Paymentology’s value proposition and solutions.

• Identify client challenges and tailor solutions to meet their specific requirements, driving engagement and fostering partnerships.

• Schedule and coordinate high-value meetings between prospects and Paymentology’s sales team.

• Ensure a smooth transition for prospects by addressing pre-meeting queries and providing relevant information.

• Represent Paymentology at key industry networking events, conferences, and trade shows, such as Money 20/20, Singapore Fintech Festival, and Seamless Africa.

• Engage with prospects and clients in person to strengthen relationships and showcase Paymentology’s expertise.

• Support the sales team by coordinating scheduled meetings and following up with leads generated during events.

• Facilitate post-event debriefs by gathering insights, experiences, and feedback to improve future event strategies.

• Maintain accurate and up-to-date records of outreach activities, engagement levels, and client feedback in HubSpot CRM.

• Provide weekly reports on outreach progress, meeting schedules, and conversion rates to sales and marketing teams.

• Share key insights from prospect interactions to refine messaging and outreach strategies.

• Collaborate with cross-functional teams to ensure alignment between outreach efforts, campaign goals, and business objectives.

What it takes to succeed:

• Strong research skills with the ability to identify key contacts and market opportunities

• Excellent verbal and written communication skills, with experience in crafting personalised and impactful outreach messaging

• Proficiency in LinkedIn Sales Navigator, HubSpot, AI outreach platforms, and other data sourcing tools

• Consultative selling approach with the ability to establish trust and credibility with prospects

• Comfortable engaging prospects across multiple channels, including phone outreach and in-person interactions at events

• Ability to represent the business at industry events, actively network, and convert conversations into qualified opportunities

• Highly organised and proactive, able to manage multiple priorities in a fast-paced environment

• Strong interpersonal skills with the ability to engage and influence stakeholders effectively

• Self-motivated with a growth mindset and willingness to adapt and learn in a dynamic business environment

Education & Experience:

• A degree in Business, Marketing, Communications, or a related field is preferred but not essential with relevant experience

• Experience within fintech, payment processing, or SaaS environments is highly desirable

• Familiarity with CRM tools, AI-driven outreach platforms, and email automation software

• 1–3 years of experience in sales, business development, or customer-facing roles, ideally within the fintech, payment processing, or SaaS sectors

• Proven track record of successful lead generation, outreach, and client engagement in a B2B environment

• Experience in event participation, outbound calling, and active sales pipeline management is an advantage

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds and do not discriminate on any unlawful ground, including race, colour, ethnicity, sex, gender, pregnancy, marital status, family responsibility, age, disability, sexual orientation, religion, belief, language or HIV status.

Paymentology will never request any form of payment from applicants at any stage of our recruitment process, including for applications, interviews, training or job placements. If anyone asks you for money while claiming to act on behalf of Paymentology, please treat this as fraudulent and do not make any payment. All legitimate Paymentology vacancies are advertised via our official careers page , and our recruitment emails are sent only from official Paymentology domains.