Voice Support Agent - English/Spanish (remote) - #7508291

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe.

We’re looking for detail-oriented and thoughtful people to join our growing international team!

Duties

• You’ll be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively in writing, and empathize with customers.

• Diagnose and solve the customers’ problems via voice support

• Communicate effectively with our customers

• Coordinate effectively with peers and your manager

• Contribute to a high-performance and friendly workplace culture

Your commitment

• Fluency in English and Spanish, spoken and written

• Excellent communication skills, both on the phone and in writing

• Personal integrity and conscientiousness

• Strong orientation on task completion, results, and strategic goals

• Team player

• Continuous learner

• Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on)

• Have your own laptop

• Noise-canceling headset

Benefits

• The flexibility of working from home without having to go to the office

• An international and diverse work atmosphere

• Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment

If you believe this is a perfect opportunity for your career, please feel welcome to apply!

* Please submit your application in English

Come and visit our website to learn more about us!

https://influx.com

Job Type: Full-time

Pay: From $350,000.00 per month