Account Manager, RSA - #7455508

Are You Our Next Account Manager?

We're on the hunt for an extraordinary Account Manager to spearhead our sales endeavors.

If you're a seasoned Account Manager who thrives in dynamic, fast-paced environments, and if you're passionate about shaping the future of e-commerce, then we're looking for someone exactly like you!

What We're Looking For:
• Experience Counts: You've been rocking the Account Manager role or similar for 3+ years;
• E-Commerce and SaaS Savvy: You've got the know-how in these domains;
• Results-Oriented: You're all about numbers and achieving impressive outcomes;
• Dynamic and Adaptable: Ready to embrace the ever-evolving world of e-commerce;
• Global Ambitions: Eager to take our operations worldwide.

Why You'll Love Working With Us:
• Competitive Salary: R 23,000 – 24,000 gross monthly post-probation;
• Professional Growth: We invest in your development with various training opportunities;
• Team Spirit: A collaborative, friendly culture that fosters learning and teamwork.

About NEXT BASKET:
We're a tech leader revolutionizing online business with our 5-in-1 platform, combining online store software, ERP, warehousing, and e-commerce services.
Our mission? To be the ultimate business partner while prioritizing environmental care.

Our Values:
• Development: Committed to continuous learning and embracing cutting-edge technologies;
• Innovation: Driving efficiency and effectiveness through creative solutions;
• Flexibility: Adapting swiftly to evolving work environments and requirements;
• Understanding: Fostering a culture of honesty, respect, and collaboration;
• Trust: Setting realistic goals to build and maintain client confidence;
• Responsibility: Prioritizing clients' needs and interests at the forefront.

Vision and Mission:
Our goal is to offer unparalleled products and services while championing environmental stewardship.

Your Role Involves:
• Be “End to End” responsible for NEXT BASKET’s Partners needs;
• Drive the end-to-end execution of complex projects, ensuring alignment with company goals and timely delivery;
• Foster collaboration among diverse teams including developers, designers, and marketers to achieve Partner’s objectives;
• Identify potential risks, develop mitigation strategies, and proactively address roadblocks to keep projects on track;
• Work closely with all internal departments as Marketing, Sales, IT and etc.
• Efficiently allocate and manage resources to optimize project outcomes while maintaining a clear understanding of budget constraints.
• Establish clear project milestones, track progress, and communicate updates to stakeholders effectively.

What You'll Do Daily:
• Determining clients needs by conducting meetings to outline their digital goals;
• Overseeing the client's online presence and identifying areas of improvement;
• Actively communicate customer needs and KPIs with services delivery team;
• Being able to analyze the effectiveness of the digital marketing services effort and translate and communicate it with our business partners;
• You will work closely with services delivery team such as graphic designers, content writers, digital marketing specialists, strategists, etc.;
• You will work closely with Sales and Services leads;
• Creating and maintaining positive, long-term relationships with clients to build trust;
• You are highly focused in great level of customer satisfaction;
• Acting as a point of contact for clients to address any digital management queries or concerns;
• Keeping abreast with the digital and e-commerce industry.

We Expect:
• At least 5 years of experience as a Account manager;
• Demonstrated track record of successfully managing and delivering tasks;
• Ability to align project goals with broader company objectives, contributing to the overall business strategy;
• Skill in navigating ambiguity and adapting to changing priorities while maintaining a structured approach to project management;
• Excellent verbal and written communication skills, ensuring clear and transparent information flow across teams and stakeholders;
• High level of English language proficiency (written and spoken);
• Positive and friendly attitude;
• Desire for personal & professional growth at an international scale.

Ready to Join Us?
If this sounds like your dream job, we can't wait to meet you! Apply with your CV and a cover letter. Let's grow and achieve greatness together!
Note: Only shortlisted candidates will be contacted. All applications are confidential.

Equal Opportunity Employer
Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all, valuing the right mix of talent, skills, and potential.
We welcome applications from a wide range of candidates.
Selection for roles at NEXT BASKET will be based on individual merit alone.

NEXT BASKET