Seasonal Full Time Pool Supervisor - #7399830

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.Seasonal Full Time Pool Supervisor

”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”

Join our team in the Land of Enchantment!

Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a dynamic individual for our Pool Supervisor.

An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything they do creating an environment for success.

What are we looking for and what can you bring to the table?

• We’re for looking for a genuine caring and compassionate individual with a passion for hospitality that possess integrity and accountability.
• An individual who let’s their personality shine through and can be themselves.
• They feel empowered to make the best decisions for the guest to create an experience and truly connect with them.
• They lead with inspiration supporting and encouraging the staff so that they can achieve success together.
• This position is key in developing F&B staff and training best-in-class service standards that Four Seasons is known for worldwide.
• You will be the lead in all Front of House Training and operational on boarding.
• You will have a strong sense and knowledge of training concepts and the ability to understand and identify gaps in service standards and improve the guest experience in the dining experience.

• 2+ years of experience in a supervisory role in a high end restaurant server/restaurant service or related work
• Strong F&B knowledge and server skills.
• Ability to work evenings, weekends and Holidays
• Must have current New Mexico alcohol server certification
• New Mexico Food Handler Certification

What would my job responsibilities be?

• You will be a leader in assisting to manage the Pool, and provide support in the Restaurant and In-Room Dining operations as required. With the ability to flex your skills, behaviors and practices as needed to business operational levels.
• Using your genuine and authentic personality you will be successful in creating and nurturing connections with the staff.
• You will lead with inspiration ensuring staff deliver Four Seasons standards of excellence for quality.
• You are knowledgeable about all food and drink menu options and are able to direct staff to deliver with passion the detailed ingredients information as well as an engaging and articulate description that tempts the taste buds!
• Not only are you training but you are constantly learning to expand your knowledge of food products and beverage products and ensuring the Four Seasons standards of service are consistently executed.
• You have amazing communication skills ensuring staff understand information clearly and encouraging ownership to allow staff to make their own decisions that create an amazing guest experience.
• As a Pool Supervisor you have additional administrative duties, including Inventories, Scheduling, menu planning, and employee coaching as necessary.

What will it be like working for Four Seasons?

You would be working for the only hospitality company who’s employees have proudly recognized us to be a “Great Place to Work – For ALL” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness. We build our culture upon integrity, trust, transparency, respect and kindness!

What about the great Benefits?

• Complimentary stays at Four Seasons over 124 locations worldwide (subject to availability)
• Free employee meals prepared by the culinary team
• Excellent Training & Development
• Competitive Salary
• Complimentary employee parking
• Food & Beverage discounts
• Spa Discounts
• 401(k) Retirement Plan
• Sick Leave Pay
• A culture that breeds success.

"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf